Common Troubleshooting Paths
A starting point for licensing, Connector, payment and integration troubleshooting.
Connector problems
Start with Connector Troubleshooting for pairing, authentication, cooldown, timeout, telemetry and clone-identity issues.
Payment problems
First establish whether the issue concerns agency customer payments or a Climenos subscription purchase through Central. They are separate Stripe configurations and webhook flows.
Licensing and updates
Confirm Central license state, entitlements and private updater connectivity before diagnosing premium feature availability.